Returns Policy

Diploma Frames Return Policy:
  • Defective merchandise will be replaced at no cost to the customer or refunded 100%.
  • Diploma Frames and other non-personalized items can be replaced at no cost to the customer or refunded 100% if unsatisfactory for any reason.
  • Customer service must be notified within 10 days of package delivery date.
    • An RMA (Return Merchandise Authorization) will then be emailed to you.
    • Complete the RMA and return the merchandise to Signature Announcements within 10 days from the date the RMA is issued.
  • No refunds after 30 days of receiving package.
Personalized Graduation Announcements Merchandise:
  • Personalized merchandise, if not defective or incorrect, cannot be refunded.
  • Personalized merchandise, if customer made an error, can be replaced for a nominal reprint fee.
  • Customer service must be notified within 10 days of package delivery date.
    • An RMA (Return Merchandise Authorization) will then be emailed to you.
    • Complete the RMA and return the merchandise to Signature Announcements within 10 days from the date the RMA is issued.
  • No refunds after 30 days of receiving package.
Class Rings Return Policy:

Our lifetime warranty guarantees your ring and simulated stones to be free from defects in workmanship or material for the life of the ring!

Our FREE Lifetime Warranty includes:

  • FREE lifetime insurance!
  • FREE resizing of ring!
  • FREE replacement of damaged or lost simulated birthstones!
  • FREE refinishing and polishing!
  • FREE exchange if your graduation year changes!
  • FREE exchange if your school name changes before you graduate!
Please complete all information. Signature Announcements, Inc is not responsible for delays due to incomplete orders.
Signature Announcements, Inc is not responsible for errors due to incomplete orders.
Please confirm date, time, and location of graduation before placing an order.
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